📄️ How can I check when my hosting plan expires
There are times when, due to our busy schedules, we forget some things, such as when our service is valid. Well in this tutorial we'll show you how you can check this in just a few steps.
📄️ How to creset my password
Changing or resetting your password is crucial for account security. Regular updates protect sensitive information, such as personal and financial data, and reduce the risk of unauthorized access. For more details on password management and security tips, click here.
📄️ How to remove my payment card
IMPORTANT: Requests for refunds following an automatic (subscription) payment must be made within 48 hours of the automatic payment period - subject to our terms and conditions which can be found here
📄️ How to transfer trial to regular hosting plan
If you are satisfied with the test hosting plan, you can easily transfer it from the test to the normal hosting package.
📄️ How to upgrade my hosting plan
Upgrading the service can significantly improve the randomness of your server. In this tutorial, we'll show you how you can upgrade your service in just a few clicks.
📄️ How to cancel my service
Canceling any service is a straightforward process. However, please be aware that canceling a service will result in the permanent deletion of all associated data. It's highly recommended to create backups of important data beforehand. Assess your needs and consider if an alternative solution might better suit your requirements before proceeding with the cancellation. If you are experiencing issues with the server, our support team is available to help resolve them. You can submit a support ticket here.